We Were Unable to Verify Your Login Information Please Try Again
Hi Kevin D D
Thanks for posting the thread on our forum.
As per your description, please don't worry nosotros can piece of work together to narrow down and resolve the situation.
1. Based on your clarification, seems like this effect is relate to Azure AD Multi-Factor Hallmark, nosotros kindly suggest you lot ask your admin go to the Azure admin center and remove your quondam Multi-Factor Authentication's verification and add together you 1 more time in Azure AD, for more details, please refer Manage authentication methods for Azure Advertizing Multi-Factor Authentication - Azure Active Directory | Microsoft Docs
2. Meanwhile, delight endeavor to clear your office credentials of your office 2016 to bank check the result.
Control panel-credential manager- remove all credentials nigh Office, and then restart computer and sign in again.
three. Remove your old license to see if you can sign in and open your Office apps. Yous tin follow the steps in Remove Office Licenses from Windows | @Poremsky.com
Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the 3rd-party linked sites or any support related to technology
We appreciate your understanding that sometimes the initial suggestions may non resolve the trouble very before long. All the same, we can work together to narrow downwards and resolve the situation. So, Please kindly provide more information below to permit us work further.
i） Can yous provide the screenshots of the error message you lot encountered?
ii） May I know if yous have the license of the Microsoft 365?Become to www.office.com >Account>Subscription> to come across whether in that location is The latest desktop version of Role on the page and give usa a screenshot.
Appreciate your patience and understanding.
Regards,
Stacey
-----------------------
* Beware of scammers posting false support numbers here.
* Once complete conversation near this topic, kindly Mark and Vote whatever replies to benefit others reading this thread.
Was this respond helpful?
Hello Stacy,
Thank you so much for your response!
I went to expect at subscriptions on my account and I am unable to my subscriptions pulled. Hither is a screenshot:
I checked the link to see if I notwithstanding have Role 2016 license. It is looking similar I do, however I exercise take a question. Should I be able to log in with my credentials and apply function 365 apps once information technology's successfully removed? Or would I accept to reinstall role 365? Also is there a way to bank check if I have an Role 365 licensed?
Best,
Kevin
Was this reply helpful?
Hi Kevin D D
Cheers for coming dorsum to forum. We also appreciate that you spent your precious time providing the detailed data with u.s.a..
Since you mentioned you can't find the subscription option with your part 365 account. May I know if you accept bought the subscription of role 365?
If you removed the part 2016 license successfully, you yet have Office apps installed, but you'll run across Unlicensed Product and activation errors in Office when you lot use Role apps. If you want to use these apps once more, yous should actuate once more.(as long as your subscription is not expired.)
You can go to world wide web.function.com > Account>Subscription> to see whether in that location is The latest desktop version of Office on the page as the screenshot below:
Regards,
Stacey
-----------------------
* Beware of scammers posting false support numbers hither.
* In one case complete conversation about this topic, kindly Marking and Vote whatever replies to benefit others reading this thread.
Was this reply helpful?
Source: https://answers.microsoft.com/en-us/msoffice/forum/all/office-365-unable-to-verify-myself/018a8ca1-2849-46ea-bf86-9a13ef6d4b1d
0 Response to "We Were Unable to Verify Your Login Information Please Try Again"
Postar um comentário